Shelana commenced her career in financial services in 1996 and now serves as Operations Manager, overseeing the day-to-day functions that ensure smooth and efficient business performance. She is passionate about streamlining processes, supporting team members to excel, and consistently delivering high-quality results for clients.

Her practical, solutions-oriented approach is informed by extensive experience managing resources, leading teams, and maintaining compliance within dynamic and fast-paced environments. Shelana holds a Diploma in Financial Services, which deepens her expertise in financial systems, risk management, and customer service—key components in driving operational success.

Shelana believes in the power of teamwork, valuing strong collaboration, transparent communication, and fostering an environment where others can reach their full potential.

Outside of work, Shelana enjoys spending quality time with her husband, children, and grandchild, drawing strength and joy from family life.