Tailored protection for your venue, crafted with care by CIS.

Your Passion for Hospitality Deserves Expert Protection

Running a hospitality venue comes with unique challenges that generic insurers simply don't understand. Food safety incidents, liquor liability, seasonal fluctuations, guest accidents, property damage from events - the list goes on. You need an insurance partner who truly gets your world.
At Community Insurance Solutions, we've been walking alongside Australian businesses for years, building genuine partnerships that go beyond policies. We provide that same community-focussed approach to hospitality venues across the country.

We Speak Your Language

Whether you're running a bustling pub, a scenic winery, or a family-friendly caravan park, our expert brokers understand the ins and outs of your business.
We've designed Hospitality Insurance Solutions specifically for venues like yours:

Pubs


Local watering holes to entertainment venues

Restaurants


Fine dining to casual family venues

Wineries


From cellar door tastings to wedding receptions

Breweries
& Distilleries

Craft beer tours to taproom events

Licensed
Clubs

Member venues & event spaces

Resorts


Guest accommodation
of all sizes

Motels


Guest accommodation
of all sizes

Caravan
Parks

Holiday makers to permanent residents

Why Hospitality Insurance Solutions?

  • Serious Coverage Capacity
    • $30 million capacity for Property risks (with additional capacity available)
    • $20 million capacity for Liability risks (with additional capacity available)
    • Coverage that grows with your business, not against it

  • Built for Hospitality
    • Bespoke policy wordings specifically aligned to the hospitality sector
    • No more trying to fit your unique business into generic insurance boxes
    • Broad risk appetite with willingness to write business others won't touch

  • Partnership, Not Just Policies
    • No "clash" in the market – we're working with you, not against you
    • Genuine partnerships built on mutual success

  • Claims Made Simple
    • Delegated claims authority enabling majority of claims management onshore
    • You're not dealing with overseas call centres when something goes wrong
    • Fast resolution when you need it most

  • Technology That Actually Works
    • End-to-end digitized underwriting and claims experience
    • Same day/next day turnaround when no additional information is needed
    • Less paperwork, more protection

  • Experience You Can Trust
    • We utilise insurers and underwriters with well-established experience in the Hospitality sector
    • Sophisticated underwriting capability that minimizes upfront risk surveys
    • We understand your risks because we've been protecting venues like yours for decades

  • Stronger Insurer Security
    • Including long-term Lloyd's of London security backing
    • The financial strength and global reputation you can rely on

The Problems We Solve Every Day

Generic insurers leaving you exposed? 
Our hospitality-specific policies are written by people who understand your industry inside and out.
Endless paperwork and risk surveys?
Our sophisticated underwriting often eliminates the need for lengthy upfront assessments.
Claims headaches overseas?
With onshore claims management, you'll deal with people who understand Australian hospitality businesses.
Coverage caps limiting your growth?
With $30M property and $20M liability capacity, we grow with your ambitions.
Fighting for renewals every year?
Our partnership approach means we're invested in your long-term success, not just this year's premium.

From Our Community to Yours

At CIS, community isn't just a word in our name - it's how we do business.
We believe in building lasting relationships with our clients, understanding your challenges, celebrating your successes, and being there when things don't go to plan.

When you choose CIS Hospitality Insurance Solutions, you're not just getting an insurance policy. You're joining a community of hospitality professionals who look out for each other.

Ready to Experience the CIS Difference?

Whether you're reviewing your current coverage or starting something new, our hospitality specialists are ready to craft protection that fits your venue.

Get your tailored quote today.

Call us directly
1300 132 983

Speak to a specialist who understands your business

Or complete our quick form below and we'll contact you.

Tailored protection for your venue, crafted with care by CIS.

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